For example, a well-known retailer encountered difficulties with inconsistent product information throughout its various channels of sales. The business successfully consolidated all product-related data into a single sourrummy palmsce of truth by putting in place an MDM solution with clearly defined slots for product master data. In addition to increasing product listings' accuracy, this initiative made sure that customers always received the same information regardless of where they shopped, which increased customer satisfaction. The management of client data across multiple departments at a financial services company is the subject of another interesting case study.
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